Welcome to Our FAQ Section

We want your planning experience to be smooth and stress-free. Below are clear answers to the questions we’re asked most often about booking, music, setup, timelines, and event details. If you need anything else, we’re only a message or call away.

Booking & Availability

1. How far in advance should we book?

Most clients reserve their date 6–18 months ahead especially for weddings and popular weekends. Booking early helps secure your preferred date.

2. How do we book Jason’s DJ Service?

Booking is fast and easy:

Contact us with your event date
Choose the package that fits your needs
Pay a small deposit to secure your date
Receive confirmation and begin planning with us

You can book by phone, email or through our website.

3. Do you require a deposit?

Yes we require a small deposit to officially reserve your event date in our schedule.

Payments & Policies

4. When is the final payment due?

Your remaining balance is due on or before the day of your event. We’ll review all details during the booking process.

5. What is your cancellation policy?

We ask for 30 days notice if you need to cancel or make changes to your booking.

6. What forms of payment do you accept?

We accept e-transfer and cash only.

Music Requests & Customization

7. Do you take song requests?

Yes we welcome requests from guests throughout the event unless you prefer a request-free night.

8. Can we customize the music for our event?

Absolutely You’re encouraged to share your must-play songs favourite genres and songs you wish to avoid. Your event’s playlist will reflect your style.

9. Can music be supplied on a USB stick?

Yes if you have specific songs or playlists you’d like included, you can provide them on a USB stick and we’ll incorporate them into your music lineup.

10. Can you play cultural or specialty music?

Yes. We can include a variety of cultural and themed music such as Italian Portuguese Caribbean Latin Punjabi Christian and many others upon request.

Setup Lighting & Equipment

11. What time do you arrive to set up?

We arrive 1–2 hours before your event to set up equipment test everything, and ensure the sound and lighting are ready before guests arrive.

12. Do your packages include lighting?

Yes all packages include professional dance-floor lighting to enhance the atmosphere. Additional lighting options may be available depending on your venue needs.

13. Do you provide MC services?

Yes we offer MC hosting to assist with announcements introductions and keeping your event timeline running smoothly from start to finish.

Locations & Event Types

14. What areas do you serve?

We proudly serve Hamilton and surrounding regions including Burlington, Stoney Creek, Dundas, Grimsby, Beamsville Brantford St. Catharines Niagara, Niagara-on-the-Lake, Cambridge, Kitchener-Waterloo, and the Greater Toronto Area.

15. What types of events do you DJ?

We provide DJ and MC services for:
• Weddings
• Corporate events
• Holiday parties
• Anniversaries
• Birthdays
• Stag & Does
• School dances
• Community events
• Private celebrations

Have More Questions?

We’re here to help with planning, pricing, availability, and any other details you need.